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Front Counter Assistant/Parts

Keegan Auto Logo

Keegan Auto

Published 2024-06-03

Would you enjoy being part of a small team with a family-like culture? Our clients expect a high level of customer service, would you be able to deliver that? Or... Are you looking for a change from being in the restaurant or hospitality industry? Hotel front desk? Retail store? Maybe even medical? Ever wanted to work in the automotive business? Are you trustworthy, dependable, have at least 2+ years of customer service experience, great people skills and well-organized? We can teach you the rest! We are a family-owned automotive repair facility proud to be serving North Hampton and the surrounding area since 2011. GET YOUR LIFE BACK: NO working late nights! NO working weekends! NO working on holidays! Benefits: Paid Time Off, Health & much more! This role is very important to the success of our business. The primary job of this position is to ensure clients get great service by being the backbone of our shop! WHAT YOU'LL DO: Office Support: Perform a variety of customer service and administrative duties as needed by the shop. This may include such things as answering phones, scheduling, running various errands, updating the workflow-board, checking-in/out customers, assisting customers at the counter, performing call backs to clients, other tasks as directed by business need and organizing and maintain an orderly appearance throughout the front office. Prepare Paperwork: Manage quotes, invoices, and other documents for customer or vendors using our Systems. Sales: Selling Automotive repair & maintenance services to customers. Ordering parts: Partnering with Vendors to secure high-quality parts for repairs at the best possible prices. This includes negotiation with vendors and shopping multiple vendors for the best price. This position will build good working relationships with parts vendor reps WHAT WE'RE LOOKING FOR: Well Dressed, Bright Smile, Clean, Professional Appearance: We're a believer in relationships, with our fellow team members and customers. The professional nature of what you do, matters. Computer Knowledge: Must possess a working knowledge of how to use a computer. This includes the ability to type, operate an email account, Word, Excel and use office software. Customer Service Skills: Must have at least 1 year in any customer service or administration relation position. Organizational & Focus Skills: Must be able to work and complete work tasks in a timely fashion in an environment that has constant distractions and interruptions Communication Skills: Must be able to communicate in English fluently, both in verbal and in written form. This includes the use of a telephone. PHYSICAL DEMANDS: Valid Driver's License Must be able to get into and out of various vehicles without assistance Ability to pass pre-employment background check Ability to work and average, Monday - Friday, 7:50AM to 6:00PM WHY WORK FOR US: Growth opportunities and room for advancement Local business, families helping families, since 2011 Company contributions towards Health Insurance Fun, active and positive work environment Excellent ongoing training and development Competitive wages Sales, service advisor, server, waiter, bartender, office manager, store manager, auto, technician, front desk, customer service, retail, manager Job Type: Full-time Pay: $37,000.00 - $45,000.00 per year Benefits: Employee discount Health insurance Paid time off Shift: Day shift Weekly day range: Monday to Friday No weekends Ability to Commute: North Hampton, NH 03862 (Required) Ability to Relocate: North Hampton, NH 03862: Relocate before starting work (Preferred) Work Location: In person


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