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Application Support Specialist, Finance and Administration

Red River College Polytechnic Logo

50557 - 59821 ANNUAL

Red River College Polytechnic

Published 2024-06-01

RRC Polytech is committed to accessible employment and to ensuring that our hiring processes are barrier free. If you require information in an alternate format, or if you require an accommodation to participate in the hiring process, please contact humanresources@rrc.ca. Application Support Specialist Finance and Administration POSITION TYPE: Full-Time Position Available SALARY: $50,557 - $69,084 per annum POSITION LOCATION: Notre Dame Campus (Winnipeg, MB) At RRC Polytech we aspire to have a workforce that is representative of the diversity within our communities. For this hiring process, a preference hiring practice will be applied. First consideration will be given to applicants who self-identify within their application as one or more of the following equity-deserving group(s): Women, Indigenous Peoples, Persons with Disabilities, Racialized Persons, Persons of the 2SLGBTQlA+ Community. First consideration will also be given to internal applicants. For more information about our hiring practices, please visit: www.rrc.ca/hr/work/hiring-process/. ELIGIBILITY LIST: An eligibility list may be created for similar casual, part-time, full-time, and term positions DUTIES The Application Support Specialist is responsible for providing support and maintenance of business applications, technologies and processes for the Finance and Administration portfolio. This position will require the ability to diagnose and troubleshoot business systems issues, as well as effectively communicate with users to ensure they can access and utilize systems effectively. The Application Support Specialist will work closely with business stakeholders to implement and maintain business applications and processes, as well as provide training and support to end users. REQUIRED QUALIFICATIONS * Completion of a post-secondary diploma or degree program with a focus on Business, Administration, Information Technology, or related field; or equivalent combination of education and experience. * Several years of experience in a service management or customer support role in the area of business operation, information technology and/or finance * Experience in systems implementation, administration, training, maintenance, and data integration * Experience in using ERP applications or similar business applications * Demonstrated progressive experience in Retail Operations, Business Operations or Business Administrative Systems roles * Excellent relationship building abilities with customer-driven approach when working with diverse business stakeholders internally and externally * Strong interpersonal and verbal communication skills to work with stakeholders in a persuasive and influential way to provide support and guidance regarding Finance, Ancillary and Supply Chain processes and procedures * Strong problem-solving skills required to provide recommendations or resolutions to complex issues * Effective writing skills required to write guiding materials and update a variety of documents * Excellent organization abilities to triage, prioritize and execute on competing workflows and anticipate obstacles * Self-motivated and attention to details when planning, tracking and monitoring work progress and data * Experience building a respectful workplace culture that promotes diversity, learning and continuous improvement ASSET QUALIFICATIONS * Knowledge in the areas of retail operation and associated business systems * Knowledge of Change Management Principles * Experience in a post-secondary or public sector environment CONDITIONS OF EMPLOYMENT * Applicants must be legally entitled to work in Canada * This position may be required to work evenings and/or weekends Please note that applicants internal to Red River College Polytechnic must apply through My Portal on HRIS Unlimited. RRC Polytech campuses are located on the lands of Anishinaabe, Ininiwak, Anishininew, Dakota, and Dené, and the National Homeland of the Red River Métis. We recognize and honour Treaty 3 Territory Shoal Lake 40 First Nation, the source of Winnipeg’s clean drinking water. In addition, we acknowledge Treaty Territories which provide us with access to electricity we use in both our personal and professional lives.


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