Job account manager in United States, at Elevance Health

Job Details

Company Logo Logo
Company Elevance Health
Company Website Hiring Organization
Company Address Indianapolis, IN
Industry Health Care Services & Hospitals
Sector Healthcare
Salary 186624 - 103680 USD per ANNUAL
Job Location United States,

Job Description


  • Job Family: Digital and Technology
  • Type: Full time
  • Date Posted: Jul 02, 2023
  • Req #: JR78022


Account Management Senior Advisor

Location: This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations.

The Account Management Senior Advisor is responsible for assisting in developing and building improved methodologies and practices consistent with current enterprise goals.

How you will make an impact:

  • Functions as the single point of contact for the Business or IT partners for their IT needs.
  • Leads small teams in initiating, developing, designing, and implementing new change initiatives.
  • Initiates formal/informal communications and meetings with area lead contacts to gather needs and issues; reviews other needs statements and requirements.
  • Helps leverage initiatives and good practices from other areas.
  • Helps to identify and coordinate independent initiatives across the organization and seeks to develop a corporate solution.
  • Identifies and implements changes across the organization by working with other Relationship Managers and key associates.
  • Identifies needs and recommends ways to improve new or existing processes, methodologies, and practices through observation, research, and data analysis.
  • Monitors adoption and use of processes, tools, and practices to create action plans in collaboration with the user area to improve usage.
  • Assist areas with due diligence on new ideas by acting as a facilitator/informal contact.
  • Facilitates and provides feedback for solution shaping and high-level requirement collection and effort estimation.
  • Follows a technology solution from concept to reality. For Discovery, may also: Participates in all Discovery sessions as an active participant capturing all session outputs.
  • High-Level Business Requirements dynamically capture information and display it in real-time: high-level business requirements, process flows, dependencies and action Items, scope definition, and other key information such as key terms/acronym definitions.
  • Owns communicating and archiving to minimize duplicative work on future initiatives.
  • Oversees knowledge sharing and deliverable creation for requirements.

Minimum Requirements:

Requires a BA/BS degree in Information Technology, Computer Science, or a related field of study and a minimum of 7 years of experience in any of the following: coaching, mentoring, monitoring, and measuring Information Technology processes, tools, and standard practices; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

  • Relevant certification in applicable domains, such as Project Mgmt., Quality, Availability, and Reliability is strongly preferred.
  • Experience with project management methodology, tools, and processes is strongly preferred.

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $103,680 to $186,624.

Locations: Jersey City, NJ; New York City, NY; Ithaca, NY and Westchester County, NY

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

  • The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.

Job Location

United States,

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