Job account manager in Remote, at Jonas Software

Job Details

Company Logo Logo
Company Jonas Software
Company Website Hiring Organization
Company Address Markham, Canada
Industry Enterprise Software & Network Solutions
Sector Information Technology
Salary - GBP per
Job Location Remote,

Job Description

Job Description:
Sales Account Manager - New Product Sales
Fitronics; Create Raving Fans & Helping People Learn Through Our Great, Easy to Use Software. We’re a software company with a difference. We might be the market leaders in our field, but you’re never too big to be nice!

As part of the Fitronics family, you’ll also be joining the Jonas Software group.

Jonas is the umbrella company behind Fitronics. The company’s genuine aim is to develop from within and we’re actively involved in a breadth of personal development training sessions through the company to help improve your skills.
Within Fitronics we have two leading brands:
  • Course Management Softare for the Leisure industry
  • TRP: Customer Experience Software for the Health and Fitness industry

We genuinely care about our customers, colleagues, partners and stakeholders. Becoming a part of Fitronics is becoming part of the Fitronics family!

We know that actions speak louder than words. We’re not just different in the way we speak, we’re different in the way we act. Sponsoring WWF elephants, raising money for the Street Games charity and regularly eating cake for a good cause (Macmillan Cancer Research) are just a few of our favourite pass times!

Joining us doesn’t mean you have to fit in. We’re always developing and changing. We welcome new ideas and personalities and give you the chance to directly enhance the future of our happy, helpful company.

OUR VALUES:
Honest & Helpful - with every decision to support our team members & customers
Respectful - to be find to everyone connected to our family
Relentless & Dedicated - a passion to never stop improving, growing and supporting ourselves
Responsible - for our actions, even through any bad times
Fun - with a smile during everything we do
POSITION:
We are seeking to appoint a Sales Account Manager to support sales of our new product and to drive new name activity and management of existing accounts for a new product acquisition.

The Sales Account Manager is responsible for selling our Software, Transaction services, Hardware and Services, and reports to the Comercial Sales Manager. It will be the Account Manager’s role to ensure that all agreed sales targets are met, or exceeded, in their allocated region. For this vacancy the region is the UK.

The Sales Account Manager will generate new business through direct selling to leads (both provided and sourced), cold calling, conducting sales campaigns and networking with contacts in the industry. In addition to managing the agreed third party Distribution Channel the Sales Account Manager will manage an agreed National Account(s) and accounts within their region.

The post requires strong organisational, driven to be successful, a strategic approach and a strong team ethic.
JOB RESPONSIBILITIES:

Reporting to the Commercial Sales Manager and will be based in remotely and responsible for:
  • Maintain an in-depth knowledge of the Company’s product portfolio and awareness of competitor products
  • Maintaining an awareness of industry trends
  • Learn, adopt and adhere to the company sales guidelines and standard operating procedures (SOPs). This includes maintaining and developing the Company’s CRM database in accordance with company standards and developing accurate, high quality and professional sales documentation and correspondence templates
  • Assist with devising and implementing lead generation activities, as required. Qualify, develop and manage a lead through to sales conversion, whether sourced or provided by Companies. Respond to and follow up all sales enquiries using appropriate methods as per the SOP
  • Develop and maintain a sales pipeline of sufficient size to achieve agreed sales targets
  • Ensure all monthly sales targets (KPIs) set by management and agreed on in advance are met or exceeded. This will necessitate some or all of the following activities:
  • Identifying the needs and wants of a potential customer
  • Presenting the Company solution without misrepresentation
  • Demonstrating software solutions and associated products in person or over the Internet
  • Handling objections from potential sales opportunities
  • Preparing and presenting quotations/proposals to sales opportunities
  • Negotiating and closing sales
  • Fulfilling reporting requirements to the Sales Manager according to the deadlines set for the Department
  • Maximise profit on all potential sales opportunities
  • Provide excellent customer services to clients over the phone or in person
  • Attend training to develop relevant knowledge, techniques and skills
  • Establish and maintain strategic relationships, alliances and networks within industry (or any other vertical market) as well as with other key stakeholders to generate sales leads
  • Attend industry trade shows as directed by the management team from time to time
  • Participate in regular team meetings
  • Perform any other duties related to the promotion, sales and delivery of the products, or related third party products, as directed by the management team from time to time.

Account Management
  • Provide Excellent Customer Service
  • Issue Management including Critical situations
  • Bridge between the accounts and our support/product team to ensure we have a customer first approach
  • Work with customers on outstanding payments and invoices
  • Ensure accounts are always up to date on latest products/services and new initiatives.

JOB QUALIFICATIONS :
Essential
  • Previous experience within sales, ideally gained within a vertical software solutions market
  • Demonstrable evidence and proven business acumen to understand industry trends and future roles for technology and guide business strategy
  • Ability to develop innovative ideas and solutions
  • Experience with enterprise software solutions and large, complex organisations
  • Extensive experience in all aspects of Sales pipeline management
  • Strong negotiating skills
  • Strong IT skills specifically MS Office; ideally with experience of managing sales through Salesforce
  • Some knowledge of prospects, customers and market dynamics within the UK health and fitness industry is desirable
  • Travel will be required and therefore applicants must be prepared to stay away from home as well as occasionally travel internationally.

Desirable
  • Ideally degree level education coupled with excellent written, verbal, listening and presentation skills
  • Experience/Understanding of working with National Governing Bodies for Sport
  • Experience/Understanding of working with Asset Management/Service Maintenace software
  • Experience or understanding of the Hospitality sector
  • Persistent and resilient under pressure, with a good sense of humour
  • Experience in customer installed software
  • Experience of Salesforce is an advantage
  • Good technical understanding of IT systems, including databases and networks.
Your Personal Characteristics will include:
  • Great communicator with highly developed negotiation and influencing skills
  • Challenger selling style
  • An analytical mind with the ability to evaluate and evolve approaches based on comprehensive understanding of our business goals
  • Strategic account development experience
  • Able to form and maintain effective working relationships with clients, colleagues and third parties
  • Results driven and self-motivated with a ‘can do’ attitude and determination to ‘close the deal’
  • Able to work with other sales representatives and be able to engage a highly qualified and professional support team, when and where required, to progress opportunities
  • Ambition to grow your career and team as Fitronics grows
  • Experience of managing the sales of a diverse product and service range is desirable
  • Self-motivated initiative taker
  • Highly organised
  • A strong work ethic and the capacity to succeed in a fast-paced environment and meet deadlines.

Business Unit:
Cap2
Scheduled Weekly Hours:
37.5
Number of Openings Available:
1
Worker Type:
Regular
Career Site:
More About Jonas Software:
Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.
Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.
Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.
IS THIS YOU?

Job Location

Remote,

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