Job account manager in Phoenix, AZ at Kroger

Job Details

Company Logo Logo
Company Kroger
Company Website Hiring Organization
Company Address Cincinnati, OH
Industry Grocery Stores
Sector Retail & Wholesale
Salary - USD per
Job Location Phoenix, AZ

Job Description

Company Name: Kroger Specialty Pharmacy
Position Type: Employee
FLSA Status: Exempt

Position Summary

Perform functions to represent the organization in assigned therapy category. Build relationships with manufacturer representatives and physician's offices staff and other associates to communicate the merits of referring patients to services provided by the company. Achieve the growth goals associated with the strategic business plan, making decisions based on precedent and working within the limits of established policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions

  • Develop therapy plan, including targeting, routing and call cycle, based on territory knowledge strategic business sales plan and market intelligence, for authorization
  • Implement territory sales plan; work with manufacturer representatives to maintain current awareness of product updates and other pertinent information and be responsive to inquiries from referral sources
  • Provide in-service meetings to manufacturers, physicians and office associates to communicate awareness of advantages of referring patients to the company
  • Analyze prescribing patterns across the territory and specifically by office; update territory sales plan to achieve defined results, in collaboration with sales director
  • Prepare and submit periodic sales activity and expense reports
  • Attend departmental conference calls, training sessions, meetings and participate in local and regional conventions and trade shows to represent the organization and its services
  • Collaborate with sales training associates to ensure compliance in continuing education requirements and current awareness of new approvals, indications, products, services, and messaging
  • Work with operations associates to review procedures and requirements while maintaining awareness of software use and capabilities
  • Communicate with the trade team on new product launch opportunities, indication and changes with market positioning of core therapy products
  • Perform or assist with any operations to maintain workflow and to meet schedules and quality requirements
  • Respond to inquiries from referral sources, identify needs, provide patient information where needed for patient status inquiries, and assist with any requirements to facilitate referrals
  • Participate in meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies
  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
  • Perform other related duties as assigned
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications

  • High School Diploma or GED
  • 4+ years of sales experience
  • Demonstrated excellence meeting and growing territory sales
  • Ability to identify and analyze data/territory activity to define focus toward those most likely to generate significant growth results in keeping with the business strategy
  • Ability to build enduring customer relationships
  • Demonstrated proficiency in the use of MS Office software, along with the ability to create records and enter, update, and retrieve customer information in CRM (Customer Records Management) systems
  • Bilingual in English and Spanish, both written and verbal, may be required in certain jurisdictions
  • Excellent oral, presentation, and written communications skills

Desired Previous Experience/Education

  • Bachelor's Degree in business, marketing, life sciences, or similar discipline
  • 2+ years of sales experience in the medical field

Education Level:
High School Diploma/ GED Required
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): [[mfield4]]
Regions: Any

States: Arizona
Keywords: IVIG, IG, Specialty Infusion, account management, Specialty Pharmacy

Jobs at Kroger:
At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

Company Overview:
Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: AZ || Phoenix || 5305 W. Buckeye Rd. || 85043 || Kroger Specialty Pharmacy || None || Sales; Specialty Pharmacy || Employee || Exempt || Full-Time || None

Job Location

Phoenix, AZ

Apply Here